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Infobip
Source: Infobip |

Infobip Data Reveals Record Cyber Week Communications Interactions

Total interactions grew 41%, from 8.2 billion in 2023 to 11.6 billion in 2024

Global communications platform Infobip (www.Infobip.com) has reported record-breaking communications interactions during Cyber Week, underscoring the rising importance of conversational experiences. The platform recorded 11.6 billion communications interactions between Friday, 29 November, and Monday, 2 December, representing a 41% increase compared to last year. The data highlights a growing preference for…

Infobip
Source: Infobip |

New data reveals growth of Black Friday conversational customer communications

Record year-on-year growth in customer communications interactions on Infobip’s platform

New data from global communications platform Infobip (www.Infobip.com) shows customers prefer conversational experiences on the day of Black Friday. Infobip recorded new levels of total customer communications interactions on its platform this year, with 3.4bn interactions on the day of Black Friday, representing a 26% increase compared to last year. From the…

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Source: Infobip |

Infobip recognized as Rich Communication Services (RCS) Business Messaging Leader by Juniper Research

Infobip is the first communications platform in America to have an active RCS platform connected with telecom providers

Global cloud communications platform Infobip (www.Infobip.com) has been named number one among Established Leaders in RCS Business Messaging by analyst firm Juniper Research. In Juniper Research’s RCS Business Messaging Competitor Leaderboard 2024, Infobip has been recognized for its superior product and positioning, and enhanced capacity and capability. Juniper Research scores vendors…

Infobip
Source: Infobip |

From Boomers to Zoomers: how retailers and eCommerce firms can boost sales and loyalty

New Infobip research reveals generational shopping preferences ahead of Black Friday

New research from global communication platform Infobip (www.Infobip.com) highlights how different generations want to communicate with businesses and brands ahead of Black Friday. When at least 86% of all generations expect targeted and relevant communications, according to Infobip’s research, retailers need a personalized approach for each generation of shoppers. Black…

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Source: Infobip |

Infobip, Nokia and GSMA demonstrate benefits of Network Application Programming Interfaces (APIs) at industry-leading developer conference Shift

Following several successful partnerships launching Camara-compliant Network APIs under the GSMA Open Gateway initiative, telcos and MNOs globally want to launch and monetize emerging and future services

Global communications platform Infobip (www.Infobip.com) is bringing together global mobile telecoms business Nokia, mobile industry association GSMA, leading Croatian telco Croatian Telekom (Hrvatski Telekom) and other companies at its leading developer-focused conference Shift this year. Following several successful partnerships launching Camara-compliant Network APIs under the GSMA Open Gateway initiative, telcos and MNOs…

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Infobip introduces local numbers and connectivity in Morocco elevating communication capabilities for local and global clients

The introduction of stronger Voice connectivity is positioned to transform the communication landscape in Morocco, providing enhanced reliability and connectivity for voice services

Infobip (www.Infobip.com), global leader in omnichannel communication solutions, proudly announced the launch of enhanced Voice connectivity services in Morocco today. The unveiling event, held in Casablanca, marked a significant milestone in Infobip’s expansion within the region, reinforcing its commitment to delivering unparalleled communication services to local and international businesses. The…

Infobip
Source: Infobip |

Infobip recognised as Top Employer of the year for its people practices in Africa

The organisation received recognition for its Human Resources (HR) policies, practices and procedures across its operation in four African countries, namely South Africa, Nigeria, Kenya and Morocco

Infobip (Infobip.com), a global cloud communication company for businesses and a leader in omnichannel customer engagement, has been awarded the Top Employer certification for 2022 by the Top Employer Institution, which recognises excellence in people practices. The organisation received recognition for its Human Resources (HR) policies, practices and procedures across…

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Infobip to Power Expresso Senegal Customer Communication with Whatsapp

Global business communications provider Infobip partners with Senegal mobile operator Expresso to provide WhatsApp-based customer communication and contact center services

Global leader in business communications services Infobip (www.Infobip.com) announced today it will provide WhatsApp customer communication services and its Conversations CPaaS-based contact center solution to leading Senegal mobile operator Expresso. Mobile operators worldwide are increasingly adopting cloud-based customer communication solutions, in no small part driven by the COVID-19 pandemic which…