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Mukuru
Source: Mukuru |

Fintechs should develop products that address the exact needs of their customers (By Mike Cook)

One of the most important ways a fintech can listen to its customers is to gauge how they engage with its products

By Mike Cook, Mukuru Head of Wallet and VAS; Lorraine Nyawo, Mukuru Head of Product Domain: Financial Services (www.Mukuru.com)​. All around the world businesses are pulling out the stops to achieve growth in what can best be described as challenging economic conditions. Africa is no exception. The continent has long…

Mukuru
Source: Mukuru |

Extreme Fighting Championship (EFC) and Mukuru - Revolutionising Opportunities Across Africa for Athletes and Businesses

The opportunities for all stakeholders in this ground-breaking new agreement is unprecedented

EFC (Extreme Fighting Championship), Africa's premier mixed martial arts organisation, is delighted to announce its exciting new partnership with Mukuru (www.Mukuru.com), a leading next-generation financial services platform for Africa's emerging consumers. This partnership marks a significant step in the growth and development of the combat sports industry and its athletes…

Mukuru
Source: Mukuru |

Mukuru distributes millions in aid to vulnerable Africans

Providing safe money transfers across Africa

Next-generation financial services platform, Mukuru (www.Mukuru.com), has successfully distributed millions in aid to disadvantaged recipients in Africa through its secure and transparent Enterprise Payments platform. This enables it to help many of those whose lives and ability to earn were disrupted by COVID-19 lockdowns and other economic issues. At the…

Mukuru
Source: Mukuru |

In the race to digital wallets, don’t forget cash (By Juan Seco)

While digital is growing rapidly as a payment form, cash is still used for 90% of all transactions on the continent

Success in the digital payment space will hinge on the ability of new players and incumbents to converge the physical and digital experience into a seamless continuum for the customer. Extending the digital solution to a cash-based customer requires a “phygital” approach, writes Juan Seco, Chief Growth Officer at Mukuru…

Mukuru

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    • Mukuru Country Manager, Ken Mbewe, hands over ZK70,000 in supplies to aid relief efforts as cholera sweeps the country
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Source: Mukuru |

Mukuru partners with Ministry of Health through the Lusaka District Health Office to donate much needed aid in support of cholera outbreak efforts in Zambia

As Zambia battles one of its worst cholera outbreaks in decades, financial services powerhouse Mukuru, which serves Africa’s emerging consumer, donates ZK70,000 in supplies to aid relief efforts as the disease sweeps the country

Mukuru (www.Mukuru.com), Africa’s leading financial services platform, has partnered with the Ministry of Health through the Lusaka District Health Office, to bring much-needed aid as 62 districts across the country battle the outbreak of cholera that has placed its vaccination rollout under pressure as stocks face increased demand. Mukuru Country…

Mukuru

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    • Digital wallets as an enabler for financial services in Africa
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Source: Mukuru |

Digital wallets as an enabler for financial services in Africa (By Juan Seco)

The Sub-Saharan Africa (SSA) region now boasts 763 million registered accounts, nearly half of the 1.6 billion users globally with transaction values jumping 22% in the reported period to reach $832 billion

Juan Seco, Chief Growth Officer and East Africa MD of Mukuru (https://www.Mukuru.com).  The recent GSMA 2023 State of the Industry Report on Mobile Money (https://apo-opa.co/3OoJzfU) highlights how mobile money has become a mainstream financial tool in many African countries. Since 2022, more than 184 million people across the continent have…

Mukuru
Source: Mukuru |

Tough economic headwinds provide exciting opportunities for agile, customer-centric fintechs (By Andy Jury)

There is a massive opportunity for fintechs that have bootstrapped themselves up in the uniquely African context

By Andy Jury, CEO at Mukuru (www.Mukuru.com) Taking stock of fintech in the broader African context while looking forward to opportunities in the year ahead. At this time of the year there is usually a flurry of articles attempting to lay out trends to look out for in various industries…

Mukuru
Source: Mukuru |

Mukuru appoints UFC Fighter Themba Gorimbo as Brand Ambassador

A business deeply rooted in serving its customers, Mukuru has partnered with Gorimbo on his journey of progress as he continues to positively contribute to the well-being of his community

Mukuru (https://www.Mukuru.com), a leading next-generation financial services provider for Africa’s emerging consumers, has appointed Zimbabwe-born MMA fighter Themba Gorimbo as its newest brand ambassador to highlight its commitment to supporting top African talent and making a difference in communities across the continent. Like many youths in Africa, Gorimbo, now a…

Mukuru
Source: Mukuru |

Mukuru drive-thru takes innovation to the next level in Zimbabwe

The Chisipite Drive-Thru is one of the fintech’s new locations in Zimbabwe, along with nine other sites for domestic and international money transfers launched across the region in February

Mukuru (https://www.Mukuru.com) recently launched a first-of-its-kind drive-thru service in Chisipite, Harare, to enhance its promise of making financial services more accessible to people in Zimbabwe. The Chisipite Drive-Thru is one of the fintech’s new locations in Zimbabwe, along with nine other sites for domestic and international money transfers launched across…

Mukuru
Source: Mukuru |

Achieving a Frictionless Customer Experience in Fintech (By Lelen Udayan)

Modern customers expect fintechs to focus as much on the experience they provide as the products and services being offered

By Lelen Udayan, head of customer experience at Mukuru (www.Mukuru.com) By definition, a truly frictionless customer experience (CX) is unobtainable even though it is the end state every fintech company strives for. Along the way, the focus falls on providing enhanced experiences that stem from the points of friction identified…