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KnowBe4
Source: KnowBe4 |

Training is crucial, but feeling safe enough to speak up is critical for cyber resilience

Instead of coming down hard on employees who mess up, managers should frame these incidents as valuable insights about attack sophistication rather than user failure

Cybersecurity training is vital, but it’s not enough on its own if your workplace culture discourages people from speaking up. Good corporate security awareness includes empowering employees to think critically, voice concerns and admit mistakes, without fear of reprisal. The secret is something all parents who’ve gotten their children to…

KnowBe4
Source: KnowBe4 |

Cluttered desktops: The ‘I might need this someday’ mindset is creating a cybersecurity nightmare

Unlike physical clutter, digital hoarding creates an invisible risk – people may not even know what data they’re storing or where

Digital hoarding poses a significant and often underestimated cybersecurity risk that extends far beyond a simple productivity issue, argues Anna Collard, SVP of Content Strategy and CISO Advisor at KnowBe4 Africa (http://www.KnowBe4.com/). Like a garage slowly filling with forgotten boxes, our digital workspaces are becoming repositories of unmanaged data. We…

KnowBe4
Source: KnowBe4 |

Hacking kindness: Cybercriminals exploiting our best intentions

Emotional content – both negative and positive – is effective in manipulation

Cybercriminals are not only using fear and urgency to exploit their victims.  Positive emotions – such as empathy, curiosity, and a desire to help – are also being exploited, warns Anna Collard, SVP of Content Strategy and CISO Advisor at KnowBe4 Africa (http://www.KnowBe4.com/).  “Emotional manipulation is a common tactic in…

KnowBe4
Source: KnowBe4 |

Beware the Bring Your Own Device (BYOD) blind spot: Personal devices are a complicated weak link

Some useful technical controls include employees having strong passwords, multifactor authentication (MFA), encryption, endpoint security and patching

Up to 84% of organisations globally practise bring your own device (BYOD) in some form, but only half of them officially allow it, according to a recent report (https://apo-opa.co/498rnlG). While the convenience and cost saving of employees’ using their own personal devices for work is undeniable, there are many security…

KnowBe4
Source: KnowBe4 |

The rise of the “shadow employee”: When ex-employees still have access

According to a recent study, 89% of former employees keep valid logins, while 45% retain access to confidential data after departure

Imagine a marketing manager who left a company six months ago, taking their personal laptop with them. On it, unbeknownst to anyone, was a cached login to a shared cloud drive containing sensitive client proposals and campaign strategies – access that was simply overlooked during offboarding. Months later, the ex-employee…

KnowBe4
Source: KnowBe4 |

Cybersecurity, gamified: Can fun actually build better habits and protect users?

Applying game-design elements, such as points, badges, leaderboards and rewards, to cybersecurity training taps into our natural desire for achievement, competition and progress

Traditional cybersecurity and compliance training can be dull as dishwater, which can lead to poor engagement and low retention among employees. Gamification, if done well, offers a refreshing alternative, transforming boring modules into interactive experiences that foster real behavioural change and strengthen your organisation’s overall security posture, argues KnowBe4 Africa’s Anna…

KnowBe4
Source: KnowBe4 |

Digital gossip: When WhatsApp groups become serious cyber-risk zones

Official communications ending up on personal devices and informal platforms is a problem very clearly not exclusive to the corporate sector

Despite their popularity among employees, informal messaging platforms pose significant risks to organisations’ cybersecurity. The 2025 KnowBe4 (www.KnowBe4.com) Africa Annual Cybersecurity survey (https://apo-opa.co/47oRLHi) found that 93% of African respondents use WhatsApp for work communications, surpassing email and Microsoft Teams. What can organisations do to protect themselves from data leakage and…

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Source: KnowBe4 |

New KnowBe4 Report Finds Key African Industries May Be Dangerously Overestimating Cyber Defences

The KnowBe4 Africa Human Risk Management Report 2025 highlights worrying mismatch between perception and reality in cybersecurity

KnowBe4 (www.KnowBe4.com), the world-renowned cybersecurity platform that comprehensively addresses human risk management, today released its new report “Africa Human Risk Management Report 2025”. The report reveals a mismatch between employer perceptions and employee experience of organisational cybersecurity in key African industries – with potentially costly consequences. The report (https://apo-opa.co/45TKgqm) captures insights…

KnowBe4
Source: KnowBe4 |

From perception to protection: What Africa’s Chief Information Security Officers (CISOs) don’t know about employees could cost them

The KnowBe4 Africa Human Risk Management Report 2025 reveals mismatches between leadership belief and employee reality

Cybersecurity in Africa is entering a new phase. As organisations mature their defences and invest in security awareness training (SAT), a difficult-to-spot, but critical gap is emerging – not between tools and cyber threats, but between what leaders believe about their employees, and what they actually experience. The KnowBe4 Africa…

KnowBe4
Source: KnowBe4 |

From London to Lagos: Why retailers everywhere must prepare for the next wave of cyberattacks

Recent cyberattacks on major UK retailers like Marks & Spencer and the Co-op aren’t just headline-grabbing stories, they provide a cautionary tale of the evolving threat landscape facing modern retail globally; For African retailers accelerating digital transformation, these incidents serve as a crucial case study in what can go wrong when uptime – not just data – is under attack

In April, two of Britain’s biggest retailers got hit by a massive cyberattack by the notorious Scattered Spider group, leading to substantial financial losses, operational disruptions and compromised customer data (http://apo-opa.co/40O1faD). M&S suffered losses of £300 million (http://apo-opa.co/40O1gLJ) (roughly R7.3 billion) due to the attack, with supply chains affected for…