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Amdocs
Source: Amdocs |

Amdocs Invites AfricaCom Delegates to Experience Africa in Augmented Reality

AR-powered experience shows how communications service providers can deploy tech-enhanced ‘smart travel’ to acquire new customers by creating and monetizing innovative new digital experiences

Communications service providers attending AfricaCom 2022 can discover how to enhance and monetize real-world consumer experiences like a safari at Kruger National Park and diving with sharks off Mossel Bay, thanks to an augmented reality (AR)-powered demonstration created by Amdocs (www.Amdocs.com), a leading provider of software and services to communications…

Amdocs
Source: Amdocs |

Amdocs and Telkom Foundation Give Three Local Schools A Digital Boost

The initiative is aimed at encouraging learners to keep up with their schooling in the current difficult circumstances

Three South African schools namely – Khwezi Lomso Comprehensive School and Ndzondelelo High School in Gqeberha (formally known as Port Elizabeth) and  Le Reng Secondary School in Ladybrand, – will receive internet data, tablets, food parcels and other COVID-19 relief items, thanks to a collaboration between Amdocs (www.Amdocs.com), a leading…

Amdocs
Source: Amdocs |

Super aggregation key to growth of Africa’s video and entertainment services

For content providers, this means looking into the opportunities offered by new-generation content strategies

The future of global content consumption lies in what the industry terms ‘super aggregation,’ the idea that with the increasingly competitive subscription service market – including Video-on-Demand (VoD), music, e-books, sports, e-learning, gaming, fitness, e commerce and more – consumers will want, or eventually need to, consolidate their accessibility and…

Amdocs
Source: Amdocs |

Driving Digital Inclusion to Promote Global Equality

One organisation that is committed to driving digital inclusion in Africa and globally is media and telecommunications software and services provider, Amdocs

Covid-19 has accelerated the rate of digital technology adoption around the world, but also revealed the depth of the digital divide worldwide. For millions of people living in Africa, who do not have access to the internet or laptops and smartphones, the pandemic has resulted in greater social and economic…

Amdocs
Source: Amdocs |

Communications Service Providers Must Transform Themselves to Meet Customers’ Ever-Changing Needs (By Pikie Monaheng)

The global pandemic has accelerated the need for true digitisation as African customers demand a more seamless digital customer experience from their communications service providers (CSPs), writes Pikie Monaheng, CEO at Amdocs South Africa

Pikie Monaheng, CEO at Amdocs (www.Amdocs.com) South Africa. It’s no secret that CSPs need to transform their businesses to compete in the continent’s highly competitive communications landscape and deliver the experiences that customers are demanding today. However, digital transformation is a journey, which takes time. And there are many tasks to…

Amdocs
Source: Amdocs |

Customers demand greater digital engagement from Communication Service Providers (CSPs)

Communication service providers need to transform their IT systems, as well as their approach to customer experience, to meet the growing need of customers in Africa, writes George Fraser, VP: Customer Business Executive - Africa at Amdocs

The COVID-19 pandemic is accelerating the move to digital, as large proportions of the population have continued to work, learn and be entertained remotely, while others have trialled services such as remote health care for the first time. These were amongst the findings of a recent Amdocs (www.Amdocs.com) survey (https://bit.ly/3956itb)…