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Source: iSON Xperiences | Mar 06, 2025

iSON Xperiences and Aistra Announce Strategic Partnership to Drive Artificial Intelligence (AI)-Powered Customer Experience (CX) Transformation

The global collaboration aims to revolutionize customer experience through AI-led automation, predictive analytics, and next-generation digital solutions

iSON Xperiences (www.iSONXperiences.com), a global leader in AI- driven customer experience (CX) solutions with a presence in 22 countries, has announced a strategic partnership with Aistra, an AI Adoption company, focusing on automation and transformation solutions built around its proprietary AI Agents, MicroApps, and Process Acceleration technologies. This collaboration will…

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- Vitul Kwatra: Global CEO
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Source: iSON Xperiences | Jun 19, 2024

iSON Xperiences announces leadership transition with appointment of Vitul Kwatra as Global Chief Executive Officer

iSON Xperiences is steadfast in its confidence that under Vitul's leadership, clients, business partners, and employees can expect the same level of passion, commitment, and support

iSON Xperiences (https://iSONXperiences.com/), a global leader in Customer Experience Management (CXM) and Business Process Outsourcing (BPO) announced the appointment of Vitul Kwatra as its incoming Global Chief Executive Officer, effective this month. Vitul Kwatra succeeds Pravin Kumar, who has served as Global CEO since the company's founding in 2011. A…

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Source: iSON Xperiences | Nov 26, 2018

Gulf Capital and AfricInvest invest US$ 51 million into iSON Xperiences, the largest customer service and outsourcing provider in Sub-Saharan Africa

Gulf Credit Opportunities Fund II, Gulf Capitals’ second private debt fund, and AfricInvest Fund III, the firm’s third generation pan-African fund, provided a total debt and equity commitment of US$ 25.5 million each

Gulf Capital, one of the largest and most active alternative asset management firms in the Middle East, and AfricInvest, a leading pan-African mid-cap-focused private equity firm, have partnered for the first time to provide a US$ 51 million structured loan and equity investment to iSON Xperiences (formerly iSON BPO Limited)…

Source: African Development Bank Group (AfDB) | 3 days ago Desert to Power: The African Development Bank Group, Eritrea sign agreement for 12 MW mini-grid project
To build local capacity and ensure project sustainability, 25 local companies will be trained and equipped with tools and machinery
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Source: Moscow Fashion Week | 3 days ago Moscow Fashion Week: Creating Fresh Opportunities for Africa's Fashion Industry
The Julia Dalakian brand is set to present an exceptional blend of raffia and denim toughness with the grace of flowing chiffon and silky knitwear on the Moscow Fashion Week runway
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Source: Energy Capital & Power | 3 days ago CLG Workshop at Congo Energy & Investment Forum (CEIF) 2025 to Address Legal and Strategic Solutions in Congo
CLG will lead a workshop at the inaugural Congo Energy & Investment Forum that will focus on navigating Congo’s energy investment landscape
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Source: African Energy Chamber | 3 days ago The African Energy Chamber (AEC) Thanks Trump Administration for Supporting Mozambique Liquefied Natural Gas (LNG) Project After Export-Import Bank of the United States (EXIM) Re-Authorizes $4.7B Loan
The African Energy Chamber commends the Trump administration for its continued support of the Mozambique LNG project, following the re-authorization of a crucial $4.7 billion loan by the U.S. Export-Import Bank
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Source: Catholic Bishops Conference of Nigeria (CBCN) | 3 days ago The Jubile Year of Hope: A Light for A New Nigeria
A Communiqué issued at the end of the First Plenary Meeting of the Catholic Bishops’ Conference of Nigeria (CBCN) at the CSN Resource Centre, Catholic Secretariat of Nigeria, Durumi
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Source: African Development Bank Group (AfDB) | 3 days ago Desert to Power: The African Development Bank Group, Eritrea sign agreement for 12 MW mini-grid project
To build local capacity and ensure project sustainability, 25 local companies will be trained and equipped with tools and machinery
- Read more
- Share
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- Print
Source: Moscow Fashion Week | 3 days ago Moscow Fashion Week: Creating Fresh Opportunities for Africa's Fashion Industry
The Julia Dalakian brand is set to present an exceptional blend of raffia and denim toughness with the grace of flowing chiffon and silky knitwear on the Moscow Fashion Week runway
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Source: United Nations Mission in South Sudan (UNMISS) | 3 days ago Internally displaced persons in Wau offered medical examinations and treatment
More than 400 people have enjoyed free medical check-ups and treatment for free
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Source: Ministry of Health, Kenya | 2 days ago Government Flags Off Essential Health Commodities After Reinstatement of United States Funding
While welcoming the funding reinstatement, the PS highlighted the urgency of strengthening domestic resource mobilization to reduce reliance on external funding and build a resilient health system
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Source: Office of the UN High Commissioner for Human Rights (OHCHR) | 2 days ago Mali: United Nations (UN) experts outraged by alleged arbitrary executions of at least ten people
Six men, three women and a two-year-old boy were killed in the Dioura sector (Mopti region) between 2 and 4 January 2025
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Source: International Atomic Energy Agency (IAEA) | 3 days ago International Atomic Energy Agency (IAEA) and World Bank Join Forces to Strengthen Water Security in Niger
This landmark collaboration will strengthen water resource management by building a national water quality laboratory and modernizing regional water laboratories in the country
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Source: United Arab Emirates, Ministry of Foreign Affairs | 3 days ago Sheikh Shakhboot Bin Nahyan Meets President of Republic of the Congo
The meeting addressed ways to enhance cooperation between the two countries, with the two sides underscoring their commitment to continuously develop cooperation, enhance economic and diplomatic ties
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Source: United Nations Mission in South Sudan (UNMISS) | 3 days ago Internally displaced persons in Wau offered medical examinations and treatment
More than 400 people have enjoyed free medical check-ups and treatment for free
- Read more
- Share
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- Print
Source: Ministry of Health, Kenya | 2 days ago Government Flags Off Essential Health Commodities After Reinstatement of United States Funding
While welcoming the funding reinstatement, the PS highlighted the urgency of strengthening domestic resource mobilization to reduce reliance on external funding and build a resilient health system
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Announcements

iSON Xperiences and Aistra Announce Strategic Partnership to Drive Artificial Intelligence (AI)-Powered Customer Experience (CX) Transformation

Multimedia content

iSON Xperiences announces leadership transition with appointment of Vitul Kwatra as Global Chief Executive Officer

Multimedia content

Gulf Capital and AfricInvest invest US$ 51 million into iSON Xperiences, the largest customer service and outsourcing provider in Sub-Saharan Africa

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