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iSON Xperiences
Source: iSON Xperiences |

iSON Xperiences announces leadership transition with appointment of Vitul Kwatra as Global Chief Executive Officer

iSON Xperiences is steadfast in its confidence that under Vitul's leadership, clients, business partners, and employees can expect the same level of passion, commitment, and support

iSON Xperiences (https://iSONXperiences.com/), a global leader in Customer Experience Management (CXM) and Business Process Outsourcing (BPO) announced the appointment of Vitul Kwatra as its incoming Global Chief Executive Officer, effective this month. Vitul Kwatra succeeds Pravin Kumar, who has served as Global CEO since the company's founding in 2011. A…

iSON Xperiences
Source: iSON Xperiences |

Gulf Capital and AfricInvest invest US$ 51 million into iSON Xperiences, the largest customer service and outsourcing provider in Sub-Saharan Africa

Gulf Credit Opportunities Fund II, Gulf Capitals’ second private debt fund, and AfricInvest Fund III, the firm’s third generation pan-African fund, provided a total debt and equity commitment of US$ 25.5 million each

Gulf Capital, one of the largest and most active alternative asset management firms in the Middle East, and AfricInvest, a leading pan-African mid-cap-focused private equity firm, have partnered for the first time to provide a US$ 51 million structured loan and equity investment to iSON Xperiences (formerly iSON BPO Limited)…