Source: Digital Solutions Group | Dec 01, 2022

Can we deliver effective customer experience (CX) in the era of remote work?

While the shift to remote work has negatively impacted the customer experience (CX), leveraging the right technologies and strategy can help you to match increased customer expectations

In the past few years, the world has undergone a significant change, as dealing with the challenges of the pandemic has led to a proliferation of remote and hybrid working models. More pertinently, these models are clearly here to stay, benefiting as they do both workers, who value the flexibility…